Usability Testing with Visually Impaired Users

According to Jacob Neilson “Usability is a quality attribute that assesses how easy user interfaces are to use. The word “usability” also refers to methods for improving ease-of-use during the design process. “. But what about when you are testing a visually impaired user? How do you accommodate them? What are the challenges that you encounter when conducting testing with people with disabilities; how do you over come them?

Introduction to Service Safari

Service Safari is an exploration of service from a customer experience perspective. This methodology is commonly used by service designers; however, recently ux designers have been using this methodology to help them in their early research phase.

Magic Stamps–Symbols in Sketch

Symbols in Sketch are special elements that you could use again and again in your design. It isn’t necessary when you only have a few pages and work alone. However, it will change your life if you are work in a team with lots of artboards.

Playing Telephone: Ethically Presenting Qualitative Data in Usability Research

In 2001, Jakob Nielsen said the first rule of usability is not to listen to users. He wrote this in the context of user preferences and desires—users aren’t always the best judges of what a design should be—but there is a lot of value in analyzing user feedback in the context of usability testing. Observing …

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A Conversation with Lindsey Sprague, UX Librarian at UNC-Charlotte

To broaden my perspective in my field of interest, I spoke with Lindsey Sprague, UX Librarian at the University of North Carolina-Charlotte, this past weekend about her job, how she got there, and some ethical considerations she takes in her research and practice. Prior to graduate school, Lindsey worked with clients to improve their services …

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Image of an eye chart used to test vision.

Usability Testing for Visually Impaired Audiences

The ultimate goal of usability testing is to ensure that users have the best possible experience using an interface. This is a tall order, so it helps to have a diverse group of users testing the interface. One important group to consider is users with visual disabilities, since they use most technology in very different ways than non-disabled users. When inviting visually impaired users to test a product, it’s essential to understand how the testing process differs, and the reasons behind the changes.