Author name: Marc Lobo

Making Actions Visible: Redesigning OpenLab’s Mobile Experience

Introduction A usability testing case study for CUNY City Tech’s OpenLab platform OpenLab is CUNY City Tech’s open-source digital platform where students and faculty of the college can connect and network. User’s are able to share courses, clubs, portfolios, and projects, and more. OpenLab is also built off and is the source of a template […]

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“Can I Throw this in the Trash?”: Understanding How New Yorkers Get Rid of Their E-Waste

Introduction – Starting with Trash and a Question Our project began with a pile of electronic waste and a simple question, “What’s the right way to get rid of batteries?” Can you just throw them in the trash? If not, what are we supposed to do? The search for an answer took us on a

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Design Critique: Passport Parking (iOS App)

Passport Parking is a mobile application that enables users to pay for their parking spots directly from their mobile devices. The application functions as a convenient digital alternative to physical pay stations. In this article, I will offer a critique of the Passport Parking application through the lens of Don Norman’s design principles and ideas

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