Ideas & Issues

What’s going on in the world that informs the practice of designing information experiences? Posts in this category tackle new, exciting, controversial, or otherwise noteworthy ideas or issues and discuss their relevance to the field.

IoT device and UX designer: Importance of understanding hardware for UX designers

    In 2016 IoT(Internet of Things) is not an unfamiliar term: Amazon Echo TV commercial airs on prime time. You can find Nest Protect (smoke alarm) easily at an end aisle of Home Depot. Even if there will be some challenges for IoT to be more mature, as smartphones prevailed our lives in a flash, […]

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The Insider’s Look: How Autism Friendly Spaces May have Influence in Usability Testing

http://autismfriendlyspaces.org As I have mentioned in the past, I was part of a special organization called Autism Friendly Spaces.  This organization specialized in helping certain organizations cater to people who are on the Autistic Spectrum.  The tools at their disposal include task managers, rooms designated for quiet time, toys to help those who need something

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Google AMP: What Price UX?

Recent developments such as Google’s Accelerated Mobile Pages, Facebook’s Instant Articles, and Apple’s Universal Links are creating opportunities for these web giants to move content access from the publisher’s domain into a singular location under their control.  This is ostensibly done in the name of improving user experience, but has interesting implications in terms of

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Retail’s Getting Details: New Data Collection Tools Offer Retailers Insights into the Usability of Their Brick-And-Mortar Stores

Usability testing, fundamentally, seeks to understand the ease with which a user can find what he or she is looking for in a particular environment. The retail industry has always had a unique interest in understanding the usability of its environments as customer confusion and frustration can quickly translate to lost sales. While a variety of tools have been available

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The Dark Side of UX

The field of UX is the amalgamation of usability and empathy. We design according to user needs and wants. This is the understood goal, which seems noble. We fix the bad and help users have a satisfying experience. But there is another type of bad design. There is a side of user experience that uses

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IBM Watson and Natural Language Processing

The computers we use today are built using mathematical models, which are created using approximations that allow us to simulate realities. However, a majority of the data in the world today, approximately 80%, is what is called “unstructured data” which means it cannot be processed by computers. This includes text, literature, audio and video. This is

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