Ideas & Issues

What’s going on in the world that informs the practice of designing information experiences? Posts in this category tackle new, exciting, controversial, or otherwise noteworthy ideas or issues and discuss their relevance to the field.

Empathic Design in the U.S. Immigration Services Portal

At first sight the U.S. Citizenship and Immigration Services (uscis.gov) portal is as expected — sporting the banal palette and the perfunctory ineffectiveness of American bureaucracy. Government websites are not known for their cutting edge technological capabilities or innovative graphic/UX design. As a culture, we forgive them their usability sins for the vital services they …

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Resources For Eliminating Bias in Design

I recently discovered an interesting article on UXBooth tilted Resources for Eliminating Bias in Design. In this essay; author Benjamin Evans, a UX Designer and advocate for accessible and inclusive design, describes how, as designers our work is unconsciously limited by bias, and the ways we can identify and overcome them. Evans starts off by describing …

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Writing on UX Writing

UX Writing spans many aspects of user experience design including but not limited to: important skills required for designers, delightful microcopy in a user interface, effective error messaging, and more. I saw an article What is UX Writing? posted on UX Booth at the beginning of the year that explains a burgeoning job position in the …

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User Feedback, Is It The Only Criteria?

  “Exploring Android Wear’s Usability Drawbacks and Why It Keeps Stumbling in a Fitness-Oriented Wearable Market,” an article by Daniel Marchena, Co-Host of the XDA/Android Podcast, where he explains some of the drawbacks in the usability of Android’s wearable technology. Wearable technology is a recent trend and the discussions on its usability is relatively new. …

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Why Governments Need to Look Beyond Digital Experience Design, and Embrace Interdisciplinary ‘Service Design’

Over the past five years, federal, state and local governments have demonstrated their growing realization that good design can have a tangible impact on citizen engagement and public service delivery. Initiatives like the creation of the NYC Digital Playbook, a digital experience design guide for New Yorkers, and Usability.gov are evidence that governments are taking …

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Reticles, Controllers and Buttons: Common Interactions in VR

Virtual reality has stubbornly withstood decades of technological limitation and continual market failure to finally reach the threshold of public adoption. It has the honor of predating the first GUI, has successfully captured the public’s imagination and has undergone several iterations of consumer products. With the technology inside our smart phones giving us the opportunity to dive in to VR and experience its potential as …

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IoT device and UX designer: Importance of understanding hardware for UX designers

    In 2016 IoT(Internet of Things) is not an unfamiliar term: Amazon Echo TV commercial airs on prime time. You can find Nest Protect (smoke alarm) easily at an end aisle of Home Depot. Even if there will be some challenges for IoT to be more mature, as smartphones prevailed our lives in a flash, …

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