How can the L-CMD Research Foundation compel more users to donate to their cause?

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Project Overview The L-CMD Research Foundation was established to urgently translate scientific research into impactful treatments for a rare and fatal form of childhood muscular dystrophy, which currently has no treatment or cure. In order to achieve this mission, the organization must spread awareness about the disease and motivate more users to donate to their […]

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Enhancing accessibility of relevant information for graduate students on Pratt’s desktop website using eye-tracking

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Role UX Research, Data Analysis, Designing Recommendations, Reporting Team Ariella Brown, Johna Shi, Samika Rastogi, Shubhangi Singh TIMELINE Oct 26, 2022 – Dec 14, 2022 Overview Our team worked with Pratt Institute to evaluate the performance of their re-designed website, launched in the Summer of 2022. The objective of this study was to understand the

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Revitalising the NY Philharmonic Digital Archives: A Case Study

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The New York Philharmonic is one of the city’s most prestigious institutions, and its archive represents over 180 years of cultural heritage. In 2011, the Philharmonic founded the Shelby White & Leon Levy Digital Archive to undertake the herculean effort of digitising the contents, including thousands of scores, programs, and photographs, and making them publicly

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Improving Educators’ Online Experience of the Smithsonian Museum of Natural History

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Drawing from observations of moderated remote user testing of K-12 educators, as part of the INFO 644-01 course our team identified usability issues with the resource pages on the Smithsonian Museum of Natural History‘s website and provided actionable suggestions in regards to Menu, Search, and Registration Calendar features.

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Mockup improvement to the Digital Archives homepage carousel with WCAG v2.1 accessible navigation buttons

Improving Discoverability and Accessibility in the New York Philharmonic’s Digital Archives

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New York Philharmonic’s Shelby White and Leon Levy Digital Archives makes available to the public over 4 million pages of material connected to their symphony orchestra. To inform website redesign decisions to be made as part of their larger five-year NEH-funded grant project, this study assesses the usability of the current Digital Archives’ website for amateur and expert audiences and presents recommendations for improving the platform’s main portals for accessing archival resources: the home and search pages. This case study presents a summary of methodology, homepage recommendations, key takeaways, and links to the full report and client presentation.

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Gaze plot of pratt's website

Pratt.edu vs Tobii Pro Software: Enhancing the Undergraduate Desktop Experience Through Eye Tracking

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Pratt Institute Undergraduate Desktop Study: Abstract The Pratt Institute is a leading art and design university that aims to provide students with the knowledge and tools to affect the world creatively for the better. One of most important parts of any university is its students. Pratt.edu recently went through a site wide redesign and had

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Professors, Students, History-Buffs Teach Us How to Improve Usability on the Norman Sicily Project Website

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We conduct seven remote moderated usability tests with the audiences that are the most targeted users of the Norman Sicily Project website: Scholars, Students, and people with a personal interest in the subject. We carefully matched user goals with pages of the site and found that there is room for significant improvements to usability on important pages to the site. All issues found relate to overall navigation and special site features.

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Simplifying Access to the Historical & Cultural Legacy of the New York Philharmonic via their Digital Archives

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A remote moderated user testing case study with the Pratt Center for Digital Experiences and INFO644, Usability Theory & Practice. Cultural Legacy at the New York Philharmonic Digital Archives The New York Philharmonic’s history spans over 180 years and their Shelby White & Leon Levy Digital Archives includes a catalog of over 6 million pages

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Gaining Ethnographic insights to improve the public communication of NYC’s construction sites

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As the City’s primary capital construction project manager, the Department of Design and Construction (DDC) builds many of the civic facilities New Yorkers use daily. They collaborate with other City agencies to design and improve the cities’ infrastructure. The DDC delivers roadway, sewer, and water main construction projects in all five boroughs, including sidewalks, street

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