Design Critiques

What makes some designs good and others bad? Why do some designs work while others don’t? Posts in this category offer thoughtful design critiques of modern digital interfaces, with commentary inspired by Don Norman’s “The Design of Everyday Things.”

Design Critique: MTA Bus Time (iPhone App)

Introduction Early last week, urban planning think tank TransitCenter tweeted a data visualization that presented a befuddling statistic: despite NYC’s growing population and record subway ridership, MTA public bus ridership has plummeted nearly 16% since 2002. TransitCenter’s research indicates that this remarkable decrease in ridership is a symptom of the “declining quality of bus service,” […]

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Design Critique: Amagansett Free Library (Desktop & Mobile)

Figure 1. Amagansett Free Library homepage. Click to expand.   The desktop site for the Amagansett Free Library, as well at its mobile counterpart, inform users of the services, resources and events available to them as patrons of the library. Issue 1: Lack of a navigation bar across all pages leads to poor discoverability As

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Design Critique: NYPL’s SimplyE App

             The New York Public Library (along with most libraries) has wrestled with the challenge of providing an intuitive process for lending e-books. To bridge this wide gulf of execution, they recently released SimplyE, a mobile app that aims to drastically minimize the steps needed to fulfill the goal of accessing e-books from the near 300,000

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Design Critique: MTA Subway Time App

MTA’s Subway Time smartphone application provides real-time arrival information for a select number of New York City subway lines. The app utilizes existing countdown clocks to display multiple arrivals for both directions of each line. Despite its limited functionality, Subway Time allows frequent riders to plan their commute. The design issues and proposed improvements highlighted

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Design Critique: Metropolitan Museum of Art Website (Programs for Patrons with Learning Disabilities)

The Metropolitan Museum of Art is one of the most popular museums in New York City, spanning a large collection of various pieces of art from around the world and from every age of history.  Three years ago, I wrote a memorandum regarding their web page, specifically in reference to people on the autistic spectrum

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Design Critique: Weather Channel (iPhone app, V7.2.1)

This mobile application from the Weather Channel provides users with accurate and up to the minute information. The application also goes beyond basic weather reports, featuring video clips of breaking weather news and broadcasted segments from Weather Channel programs, as well as seasonal tools (i.e. road conditions, local pollen and flu reports, etc.). Issue 1:

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