Drawing from observations of moderated remote user testing of K-12 educators, as part of the INFO 644-01 course our team identified usability issues with the resource pages on the Smithsonian Museum of Natural History‘s website and provided actionable suggestions in regards to Menu, Search, and Registration Calendar features.

As the City’s primary capital construction project manager, the Department of Design and Construction (DDC) builds many of the civic facilities New Yorkers use daily. They collaborate with other City agencies to design and improve the cities’ infrastructure. The DDC delivers roadway, sewer, and water main construction projects in all five boroughs, including sidewalks, street

Background Team (2 teams) Methods (Observation, Interview, Dairy Study, Workshop) Findings Recommendations Conclusion and Next Steps Background NYC DDC (the Department of Design and Construction), is the city’s primary capital construction project manager, builds many of the civic facilities New Yorkers use every day. They also offer communities with new or renovated structures such as