What does an information experience design toolkit look like? Posts in this category describe, analyze, critique, and/or discuss emerging or established tools, techniques, methods, and approaches that inform or facilitate the design of great experiences.
In the field of user experience, there is a wide range of research available, researchers mapped 20 methods across 3 dimensions: “Qualitative vs. Quantitative”, “Attitudinal vs Behavioral” and “Context of Use”. This article will focus on introducing the “Quantitative research” method, and in order to make it more clear, it will also compare it with …
User research has never been easy. Especially recruiting the right participants for a study is difficult. I remember the struggle I had recruiting participants to test my prototype several times. Life can be so much easier if someone or something can recruit the right participants for me. Ethnio is a tool for UX research which …
There are several ways to determine if the design of a website meets your pre-determined goals. One of the ways to determine this is with Clicktracking, similarly grouped with Clickmapping. With a small amount of Javascript placed into your website, you will have the ability to find out where on your site visitors are drawn, …
Summary This article briefly described the differences between qualitative and quantitative usability study methods, indicated that high cost is one of the disadvantages of quantitative methodologies, and introduced the System Usability Scale (SUS), which is a quick, efficient and reliable usability study method, and explained SUS’s working process. Quantitative Usability vs. Qualitative Usability The …
System Usability Scale: A Quick and Efficient User Study Methodology Read More »
Introduction Quantitative Usability was considered as a statistic way to evaluate system and service efficiency and usability. However, it’s easy to mislead by the quantitative feedback, like Darrell Huff’s “How to lie with statistics”(Huff, 2010), without validity benchmarks, quantitative usability methods are delicate and useless. I introduce both advantages and drawbacks in this article, emphasize …
Facial Response Analysis has provided companies and researchers with a unique look into how exactly their users are feeling, allowing them to gather a large amount of data and provide a better user experience. However, this method may not always pick up on specific or unique emotional expressions, causing inaccuracy amongst evaluation. …
It’s Written All Over Your Face! Or Is it? – Facial Response Analysis Read More »
Every day we all feel a variety of emotions. And they vary depending on what tasks we try to accomplish. When it comes to usability testing, how do researchers know how users are feeling at each step of a task? Emotions in design can be measured in a variety of ways such as: …
In my research for locating pertinent information about user engagement and emotion and how it can be measured I discovered a long list of current practices and techniques that use everything from traditional questionnaires to more high tech instruments such as EEGS and VR. However, I decided to focus my research and this blog …
Current consumer culture is being inundated with feedback requests in the form of user surveys and questionnaires. This may benefit the businesses requesting, but the technique is far from a user-centered approach. The Finnish company HappyOrNot is succeeding in a new form of customer feedback through the innovative use of emoticons to measure customer satisfaction. …
Technologies malfunction, they break, they face errors and sometimes act unpredictability. Be My Eyes is an application that can help visually impaired users by connecting them to sighted users in real-time to assist them when technologies like screen-readers cannot.