When I first started to explore New York City since moving there for graduate school in Information Experience Design, I was struck by how much this city had influenced my life even when I was halfway across the world. So many of the books I read, movies I loved and scholars and artists I followed …
The Jewish Museum launched a mobile-optimized audio tours website in July 2019, hoping that it would be a tool to “illuminate works of art from the Museum’s collection, highlight a range of perspectives, and provide an engaging experience for visitors of all backgrounds.” In order to get an understanding of how users were using the …
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In fall 2019, as part of our final project for Usability Theory and Practice, I and three others carried out user testing for the Innocence Project, a nonprofit which seeks to free wrongly convicted criminals through DNA testing and advance criminal justice reform. Our evaluation used in-person user testing, resulting in a detailed report and …
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Cooper Hewitt is America’s design museum. Inclusive, innovative, and experimental, the Smithsonian museum’s dynamic exhibitions, education programs, master’s program, publications and online resources inspire, educate and empower people through design.
In the Fall of 2019, five usability researchers worked with administrative staff in the Communications and Marketing department at Pratt Institute as staff prepared to roll out a digital asset management system to the broader Pratt community. Our clients were David Frisco, Director of Creative Services, Erica Dagley Galea, Project Manager, and a small team …
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This usability test evaluated the Pratt Library website to assess the design overhaul that occurred last semester. Our client was Nicholas Dease, a librarian at Pratt Library, as well as the head of technology and website design and implementation. Particular emphasis was put on attributes that were requested by the client (attributes described below). …
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Felicia, Nitya, Siddharth and I were assigned the client: The School of Visual Arts (SVA) Library. Phoebe Stein, the Digital Services Librarian, was our contact for the assignment. SVA has not done a major update to their website since 2015, so they were eager to test all corners of the website from many different perspectives. …
A team of four researchers completed a seven-week-long user testing study to test the usability of Pratt Institute’s website. This research was undertaken for the benefit of Pratt’s Communications and Marketing department, and was completed under the supervision of Prof. Elena Villaespesa.
The Beginning Working with our client Nicholas Dease from the Pratt Library was an absolute pleasure. From our first interaction to our last he always gave great constructive feedback. He knew exactly what he was looking for and was available whenever we needed feedback or had questions about specific details concerning our Usability Test. Nicholas …