December 2023

Crafting Oppenheimer’s Inclusive Digital Future

Embarking on a transformative mission, our team set out to revolutionize Oppenheimer Financial Institution’s digital landscape, a finance pillar with over 140 years of expertise. Our goal was ambitious yet clear: to develop a comprehensive design system that foregrounds accessibility and enhances user experience. This endeavor aimed not just to refine visuals but to reimagine […]

Crafting Oppenheimer’s Inclusive Digital Future Read More »

Pinterest homepage with pins labeled "alt text" "visibility" and "user control"

Analyzing the Accessibility of Pinterest

Authors: Cassandra Cyphers, Shivani Kolte, Eleanor Cunningham-Rothwell Pinterest has both an ethical responsibility and business interest in ensuring its platform is accessible to all users, with approximately 1 in 4 U.S. adults experiencing a disability at some point in their lives. The platform itself does meet several accessibility principles set out in the Web Content

Analyzing the Accessibility of Pinterest Read More »

Elevating User Experience to Drive Donation Motivation for New Users at Concern Worldwide Through Eye-Tracking Study

Overview To eradicate global poverty, Concern Worldwide, an international organization based in Ireland, recently relaunched its website to attract donors. Due to the current lack of historical user behavior data, our research aims to understand user behavior, focusing on increasing Concern Worldwide’s donor base in the United States. Our 12-week study highlights donors’ preference for

Elevating User Experience to Drive Donation Motivation for New Users at Concern Worldwide Through Eye-Tracking Study Read More »

From Static to Dynamic: Rethinking Merchant’s House Museum’s Website to Connect with Young Visitors

CONTEXT MHM’s website had become stale: a crucial yet underutilized point of contact for Young Visitors The Merchant’s House Museum is New York City’s only 19th century home preserved intact, with original family furnishings and personal belongings of the Tredwell’s family. Despite the visitation numbers reaching pre-pandemic levels, the museum still struggled to appeal to

From Static to Dynamic: Rethinking Merchant’s House Museum’s Website to Connect with Young Visitors Read More »

Converting Interest into Impact

Overview: For this project, our team of four graduate students (Medhaswi Paturu, Marc Molta, Josie Xu, and myself) was tasked with evaluating Concern Worldwide’s website and conducting user research to find out how to optimize their website for new donors. Concern Worldwide is a non-profit organization focused on aid for extremely impoverished countries. Their overall

Converting Interest into Impact Read More »