Usability Testing

Case Study: Improving the National Gallery of Art’s Website for First-Time Visitors

The National Gallery of Art draws nearly four million visitors a year to its stretch of the National Mall in Washington, D.C. Most of those visitors are not art experts. They’re tourists, families, curious travellers passing through the capital, people who might visit once, who have a few hours, and who would really just want […]

Case Study: Improving the National Gallery of Art’s Website for First-Time Visitors Read More »

Redesigning Path to Make Career Transitions Feel Guided

Users understood the promise of personalization — but struggled to understand how Path was guiding them toward their goals. Through moderated usability testing and a redesign focused on onboarding, roadmap clarity, coaching trust and navigation, we reimagined Path as a more structured and confidence-building career journey. Basecamp A platform designed to guide career transitions often

Redesigning Path to Make Career Transitions Feel Guided Read More »

From Confusion to Clarity: Reimagining OnePratt’s Homepage

Made for OnePratt: A centralized digital portal created for students, staff, and faculty members of Pratt Institute to access various academic and administrative resources. Teammates: Avani Chandorkar, Christina Lu, Anisha Vonna, Julie Vo (me) My role: Research Planning, Moderated Usability Testing, UX Design Duration: 6 weeks Context about OnePratt ℹ️️ OnePratt is Pratt Institute’s central

From Confusion to Clarity: Reimagining OnePratt’s Homepage Read More »

Transforming OnePratt into a connected digital ecosystem

OnePratt is Pratt Institute’s centralized digital portal for academic, administrative, and campus resources. Over six weeks, our team conducted usability testing with students and staff to understand how users navigate the platform and complete key workflows. What began as an information architecture evaluation evolved into a deeper exploration of search, discoverability, and task completion, leading to recommendations that transform OnePratt from a collection of disconnected tools into a more connected and user-centered ecosystem.

Transforming OnePratt into a connected digital ecosystem Read More »

Super Veggie USABILITY TESTING REPORT

Context | Extending the Meal Experience Into Sleep Tracking Inspired by Bryan Johnson’s longevity protocol, Superveggie began as a couple-owned meal delivery service in 2022 that offered ready-to-eat organic meals. This fall, Superveggie took a deliberate step forward by launching an MVP of sleep tracking feature in its original meal delivery app, attempting to broaden

Super Veggie USABILITY TESTING REPORT Read More »

A person holding a smartphone displaying the Stellarium app, showing constellations against a starry night sky. Large white text on the left reads “Design Critique: Stellarium.

Design Critique: Stellarium (iOS App)

Stellarium is a mobile planetarium app that allows users to explore the night sky in real time. By pointing their device upward, they can identify stars, planets, and constellations through a realistic visualization. The experience feels immersive and inspiring, but certain design choices introduce challenges around discoverability and ease of use, particularly for beginners. Onboarding

Design Critique: Stellarium (iOS App) Read More »