Medscape: Usability Case Study

GOAL: Evaluate search across Medscape site Medscape: Reference website for medical professionals Primary Audience: PhysiciansOther Audiences: Nurses, Pharmacists, Physician Assistants, etc. Team C: Usability Theory & Design Students with diverse & complimentary backgrounds All of the members of Team C participated across the usability study — contributing to the pre and post test surveys, conducting […]

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Revolutionizing Online Learning: A Usability Testing Case Study of Knowunity

Knowunity, Europe’s largest e-learning platform, recently launched its mobile app in the US. Users can share and exchange resources like notes, study sheets, and test preparation materials while using the platform to communicate with other students across the country. This case study focuses on remote usability testing for Knowunity. The testing revealed that users found

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Medscape: Search Usability Evaluation

8-minute read Executive Summary Our team conducted a thorough usability evaluation of the search experience on Medscape.com, with an emphasis on improving user interactions and optimizing the search results page. We selected and evaluated 10 participants using surveys to gain valuable insight into their search experiences. This evaluation’s deliverables include comprehensive usability test results and

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Optimizing User Experience and Engagement on Smithsonian Associates’ Website via Universal Analytics and GA4

Overview The Smithsonian Associates is a cultural organization that  acts as the educational branch of the Smithsonian Institution. Established in 1965, this organization presents a variety of educational activities, such as talks, workshops, creative arts courses, and live performances. Through its vast array of annual events, the Smithsonian Associates strives to foster a passion for

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Leveraging Two Versions of Google Analytics to Boost Engagement with Smithsonian Associates Pages & Products

Anna E. Feldman, M.S. Data Analytics & Visualization ’23 Project Overview Our client, Smithsonian Associates, is a cultural organization that functions as the educational programming arm of the Smithsonian Institution, producing numerous events annually and providing learning opportunities to people of all ages through events and courses in the arts, cultures, and global history. Our

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Creating an analytics report for Braata Productions

Overview Client: Braata Productions Team members: Nishi Chitale, Nathalie Traikos, Marc Molta, Olivia Loeb-Mevorach Project Duration: 3 weeks Tools used: Google Analytics, Supermetrics, Google Sheets, Looker Studio Introduction Braata Productions is a charitable organization that offers an avenue for artists of Caribbean and Caribbean-American descent to showcase their talents through a diverse range of mediums

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Case Study: The Norman Sicily Project

Method: Moderated User Testing Team Members: Alicia Ritchie, Karan Vora, Keyi Zhang, Yiying Zhou Client: The Norman Sicily Project Introduction The Norman Sicily Project, founded by the client, contained history about the Norman Rulers and its lineage in Sicily. The client experienced extensive usability issues on the web interface that participants gave feedback on during

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Analyzing Smithsonian Associates’ Google Analytics to Understand E-Commerce Data, Customer Behavior, and Transitioning to Google Analytics 4

Project Background We worked with Smithsonian Associates to analyze their Google Analytics data as they anticipate a full transition from Universal Analytics to Google Analytics later this year. The scope of this analysis includes customer demographics and behavior, acquisition through traffic channels, e-commerce data, and checkout behavior. This case study outlines our main findings and

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screenshot of Creative Capital home page

Web & Social Media Analytics: Creative Capital

Creative Capital is a non-profit grant making organization that is dedicated to funding artists in their pursuit of groundbreaking new work, amplifying the impact of their creations, and fostering sustainable artistic careers. For this project, we analyzed Creative Capital’s website and Instagram data between March 2022 and March 2023 to unearth improvements to Creative Capital’s content strategy. Our ultimate goal for this project was to drive more traffic to Creative Capital and increase their overall digital footprint. We worked with Aliza Sena, Director of Editorial and Digital Content, and Priya Gandhi, Manager of Digital and Editorial Content, at Creative Capital as our client partners.

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