Our team of three UX researchers and designers spent 8 weeks to evaluate the new website for our client – Big Reuse, and proposed solutions for improvements.
Optimize website content comprehension for a New York City environmental nonprofit Read More »
Our Client Grassroots Grocery is a New York-based grassroots volunteer organization with the goal of providing nutritious food for their neighbors in need. With a strong emphasis on working as a community, Grassroots Grocery offers four main categories of volunteering: joining a Produce Party, group volunteering, volunteering your talent, and filling local Grassroots Grocery-affiliated community
Grassroots Grocery Usability Study Read More »
Fibromyalgia Care Society of America (FCSA) is a non-profit organization dedicated to providing care, supportive services, and education to individuals with Fibromyalgia, their families and friends, and the community at large. The FCSA website is an entry for anyone wanting to learn more about the organization or contribute to the cause. To help FCSA achieve its goal of supporting the community with fibromyalgia, this project primarily focuses on redesigning the website to accomplish accessibility, enhanced user experience, and growing digital footprint.
Enhancing Accessibility on the Fibromyalgia Care Society of America site Read More »
Project Overview The L-CMD Research Foundation was established to urgently translate scientific research into impactful treatments for a rare and fatal form of childhood muscular dystrophy, which currently has no treatment or cure. In order to achieve this mission, the organization must spread awareness about the disease and motivate more users to donate to their
How can the L-CMD Research Foundation compel more users to donate to their cause? Read More »
Role UX Research, Data Analysis, Designing Recommendations, Reporting Team Ariella Brown, Johna Shi, Samika Rastogi, Shubhangi Singh TIMELINE Oct 26, 2022 – Dec 14, 2022 Overview Our team worked with Pratt Institute to evaluate the performance of their re-designed website, launched in the Summer of 2022. The objective of this study was to understand the
Project Summary As part of a 4 person team, I worked to analyze the issues with our client’s website and how they might be remedied. With Grassroots Grocery being an organization that focuses on providing fresh produce to community fridges and partner organizations that serve high-need communities in NYC, it is imperative that their website
Case Study: Grassroots Grocery Read More »
The New York Philharmonic is one of the city’s most prestigious institutions, and its archive represents over 180 years of cultural heritage. In 2011, the Philharmonic founded the Shelby White & Leon Levy Digital Archive to undertake the herculean effort of digitising the contents, including thousands of scores, programs, and photographs, and making them publicly
Revitalising the NY Philharmonic Digital Archives: A Case Study Read More »
Drawing from observations of moderated remote user testing of K-12 educators, as part of the INFO 644-01 course our team identified usability issues with the resource pages on the Smithsonian Museum of Natural History‘s website and provided actionable suggestions in regards to Menu, Search, and Registration Calendar features.
Improving Educators’ Online Experience of the Smithsonian Museum of Natural History Read More »
New York Philharmonic’s Shelby White and Leon Levy Digital Archives makes available to the public over 4 million pages of material connected to their symphony orchestra. To inform website redesign decisions to be made as part of their larger five-year NEH-funded grant project, this study assesses the usability of the current Digital Archives’ website for amateur and expert audiences and presents recommendations for improving the platform’s main portals for accessing archival resources: the home and search pages. This case study presents a summary of methodology, homepage recommendations, key takeaways, and links to the full report and client presentation.