Projects

What are IXD@Pratt students up to? Posts in this category showcase the great work our students do and highlight the many different tools, methods, and techniques students learn at Pratt.

Cracking the Code of Complexity: A UX Redesign of a Prominent University Library Website

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Project Overview Setting the Stage Our client, a prominent university library (the Libraries), is one of the knowledge engines behind one of the world’s leading research institutions. With five branches and a powerful digital platform, the library connects students, faculty, and researchers to a vast range of scholarly resources, research tools, and archival collections. More […]

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A Streamlined Path to Licensing

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Project Overview Client: NYC Department of Consumer and Worker Protection (DCWP) Focus: Home Improvement License Portal This project aims to enhance the online experience for individuals applying for or renewing a DCWP Home Improvement License. The current process presents usability challenges that can lead to confusion and delays for applicants. Through user-centered research and design, the project

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Guiding Users to Better Health – Streamlining WebMD’s Mobile App Navigation Experience

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Team: Jasmine Chen, Aayushi Bharadwaj, Shriya Chipde, Shayla Prabhu Singh Timeline: 7 weeks Tools: Figma, Panelfox Role: UX Design, UX Research, Usability Testing Background Our client, the WebMD Health Services (WebMDHS), a subsidiary of the WebMD family of companies, has been a leader in designing and delivering well-being programs for over 40 years. Serving large

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Presenting Letterboxd's Action! Design System

Letterboxd Disassembled: Creating a design system for movie review site Letterboxd

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My Role:– Audited site UI and rebuilt components– Helped shape the branding, voice, and structure of the Action! design system– Contributed to UI design, documentation, and co-presented final deliverables Tools: Google Suite, Figma, Zeroheight Timeline: 6 weeks Team Members:Ariel Li, Hridya Nadappattel, Krishna Kishore Lal, Lillian MacGuire Opening Scene: What is Letterboxd? Letterboxd is a

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Bringing Kerala’s Stories to Life Online

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Client: Kerala Museum Team: Timeline: 16 WeeksJanuary to May 2025 Design Methods: Research Methods: Our Project We partnered with Kerala Museum (KM) to evaluate the usability of their current digital presence and design a mobile-first solution prioritizing accessible design that aims to foster community. What is the Kerala Museum? Kerala Museum is more than just

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Case Study Title: Improving Patient-Caregiver Communication for Healthcare Management: ERbuddy Application Design

Improving Patient-Caregiver Communication for Healthcare Management: ERbuddy Application Design

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Team: Timeline: February – May, 2025 Client: ERbuddy, Inc. A Shared Vision for Better Care Project Overview Born in New York City, ERbuddy set out to transform how patients and caregivers communicate. Recognizing the challenges faced by elderly patients and their families in managing care and staying informed, the app was designed with real people

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From Clutter to Clarity: Refreshing City Harvest’s Intranet Employee Portal

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Overview City Harvest’s Employee Portal: a Shared Resource and Responsibility City Harvest is a New York nonprofit organization that rescues and delivers food for New Yorkers experiencing food insecurity. In 2023, City Harvest created their first organization-wide Microsoft Sharepoint intranet, the City Harvest Portal, to support employees’ access to shared company resources. Our team provided

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“Do I Still Have to Buy Admission Too?” – Redesigning for Transparency at Shedd Aquarium

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Abstract A surprising UX issue emerged at Shedd Aquarium: many users didn’t know General Admission was included in the cost of Programs & Events. I focused on uncovering why this was happening and designing data-driven solutions that resolved it. I identified that this critical information was missing entirely, especially on mobile, using eye-tracking data, behavioral

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Preserving The ‘Incalculable Loss’

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Our team collaborated with Cooper Hewitt, the Smithsonian Design Museum, to enhance the digital accessibility for their permanent digital exhibit. “Incalculable Loss,” a memorial piece that tributes the 100,000 COVID-19 deaths was originally published by The New York Times. The museum’s challenge: create a more inclusive user experience without altering the integrity of the original

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