Enhancing Visibility and Usability in the UN Digital Library Help & Support Experience
Team: Elizabeth Serjantov, Roshni Ganesh, Vasilios NikolopoulosDuration: 14 weeks (February – May 2026) Client: United Nations Digital Library | https://digitallibrary.un.org Methods: Eye-Tracking Sessions, SUS Questionnaire, RTATools: Figma, Usertesting, Tobii Eye Tracker, Zoom, Google Survey Abstract The UN Digital Library (digitallibrary.un.org) is designed to provide global public access to UN documents and knowledge resources. While the platform is intended for broad […]
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